Terms & Conditions cas3 – Your Rights and Responsibilities as a Member

Introduction & Acceptance of Terms

Welcome to cas3, an online casino and Sports Betting platform operating in cas3.xyz. These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member", "User", or "You") and cas3 ("Platform", "We", or "cas3") governing your use of all services, games, and features available on the cas3 platform.

By registering an account, making a deposit, or using any part of the cas3 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue your use of the cas3 platform immediately.

1 Eligibility & Account Registration

1.1 Eligibility Requirements

To register and use the cas3 platform, you must meet all of the following requirements at the time of registration and throughout the duration of your account:

• Be at least 21 years old at the time of registration.
• Have full legal capacity to enter into a binding agreement.
• Not be on the self-exclusion list of any gambling platform.
• Use the platform for personal use only, not on behalf of any third party.
• Providing truthful, accurate, and up-to-date personal information during registration.

1.2 One Account Per Individual

Each individual is only permitted to hold one active cas3 account. If cas3 detects more than one account registered by the same individual — whether using a different name, email address, phone number, or any other method — cas3 reserves the right to close all such accounts and forfeit all balances, including winnings, without any compensation.

This includes situations where family members living at the same address share a device or internet connection. cas3 recommends that each member use their own device and network to avoid unintentional overlap.

1.3 Identity Verification (KYC)

Cas3 reserves the right to request identity verification documents at any time, including a copy of your Malaysian identity card (MyKad), bank statements, or other relevant documents. Verification is typically requested prior to your first withdrawal or when certain transaction thresholds are reached. Failure to provide the required documents within the stipulated timeframe may result in a temporary suspension of your account.

1.4 Account Security

You are solely responsible for keeping your cas3 account password confidential. Do not share your login details with anyone. If you suspect your account has been accessed without authorisation, contact cas3 support at support@cas3.xyz immediately. cas3 will not be liable for any losses resulting from unauthorised access caused by your own negligence.

2 Deposits, Withdrawals & Finance

2.1 Deposit Methods

Cas3 accepts deposits only through legitimate and licensed Malaysian payment methods. Currently accepted methods include:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX (including Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, and over 30 other banks)

All deposits are processed in Malaysian Ringgit (MYR). The minimum deposit is RM5 and the maximum deposit amount depends on the payment method selected. cas3 does not charge any processing fees for deposits. However, third-party payment providers may impose their own fees, which are outside of cas3's control.

2.2 Withdrawals

Withdrawals can be made to the same payment method used for the deposit, subject to successful identity verification. Withdrawal processing times are as follows:

• eWallet (TnG, GrabPay, DuitNow): Within 30 minutes to 1 hour
• FPX/Bank: Within 1 to 2 business hours
• cas3 VIP Members: Processing priority, generally faster

The minimum withdrawal is RM30. cas3 does not charge withdrawal fees for standard withdrawals. Withdrawals that require additional review (such as large first-time amounts or those following a change in payment method) may take longer to process.

2.3 Financial Responsibility

You acknowledge that all deposits and bets are made of your own free will and using funds you legally own. cas3 is not liable for any financial losses arising from gambling activity on our platform. Please ensure you only use funds you can afford to lose entirely.

3 Bonus & Promotions

3.1 Bonus Eligibility

All cas3 bonuses and promotions are subject to specific terms and eligibility criteria set for each offer. In general, to qualify for any cas3 bonus, you must:

• Have an active and verified cas3 account.
• Meet the minimum deposit requirement specified for the relevant bonus.
• Not currently under an account pause or self-exclusion.
• No prior record of bonus abuse.

3.2 Wagering Requirements

All bonuses credited to your cas3 account are subject to wagering requirements before a withdrawal can be made. Wagering requirements mean you must wager the bonus amount a specified number of times. For example, a RM50 bonus with a 20x wagering requirement means you must wager RM1,000 before that bonus amount becomes eligible for withdrawal.

The specific wagering requirements for each bonus are clearly stated on the relevant promotions page or offer email. Not all games contribute equally toward wagering requirements — slots typically contribute 100%, while table games such as blackjack and baccarat may contribute at a lower rate.

3.3 Prohibition on Bonus Abuse

Cas3 takes any attempt to abuse the bonus system seriously. This includes registering multiple accounts to claim bonuses repeatedly, colluding with other players to meet wagering requirements fraudulently, or employing specific betting strategies designed to exploit bonuses. cas3 reserves the right to forfeit bonuses, void winnings derived from those bonuses, and close the account in question if abuse is detected.

4 Game Rules

4.1 Game Fairness

All casino games at cas3 use a Random Number Generator (RNG) independently audited by qualified third parties to ensure that every game outcome is random and cannot be manipulated. Live dealer tables use real physical cards dealt by trained dealers in a studio monitored by multi-angle cameras.

4.2 Game Results are Final

All completed game outcomes on the cas3 platform are final and cannot be disputed, except where a verifiable technical error has occurred. If you believe an error took place during a game, contact cas3 support immediately and preserve any evidence such as screenshots and the game session number. cas3 will investigate all complaints fairly.

4.3 Technical Disruptions

In the event of a technical disruption, server issue, or system failure during a game session, cas3 will endeavour to restore the game to its state prior to the disruption where possible. If restoration cannot be carried out, any unresolved bets at the time of the disruption will be returned to your account balance. cas3 is not responsible for disruptions caused by issues with your own internet connection.

4.4 Sports Betting

For the Sports Betting section at cas3, odds are subject to change until a bet is confirmed. Confirmed bets cannot be cancelled. cas3 reserves the right to void or adjust bets if published odds contain a significant error due to a technical fault or incorrect data entry. All football match bets — including the Malaysia Super League, EPL, and other leagues — are subject to each league's specific rules as outlined in the platform's Sports Betting Rules section.

5 Conduct & Prohibited Activities

5.1 Prohibited Conduct

The following actions are strictly prohibited on the cas3 platform and may result in immediate account closure without notice and forfeiture of all balances:

• Using automated software, bots, or scripts to interact with the platform.
• Colluding with other players to manipulate game outcomes.
• Exploiting known bugs or system vulnerabilities without reporting them to cas3.
• Registering more than one account or using another person's account.
• Providing false information or fraudulent documents to cas3.
• Using funds obtained through illegal means or engaging in money laundering.
• Threatening, insulting, or harassing cas3 support staff or other players.
• Using a VPN or other software to conceal your true location in order to circumvent geographical restrictions.

5.2 Activity Monitoring

Cas3 continuously monitors all account activity using automated fraud detection systems. Unusual betting patterns, suspicious transactions, or activity indicative of abuse will be investigated. Investigations may result in a temporary account suspension and a request for additional documentation.

6 Account Closure & Suspension

6.1 Closure by Member

You may close your cas3 account at any time by contacting customer support at support@cas3.xyz. Before closing, please ensure you have withdrawn all eligible balances from your account. Any remaining balance after closure may still be claimable within a specified period — contact support for more details.

6.2 Closure by cas3

Cas3 reserves the right to close or suspend any account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Identity verification has failed or the documents provided are fraudulent.
• Suspected fraudulent activity or money laundering.
• Account registered by an individual under the age of 21.
• Upon request by the relevant authorities.

6.3 Self-Exclusion

Members who wish to take a break from the platform or stop playing can use the self-exclusion feature available in their account settings. Self-exclusion periods range from 24 hours up to permanent exclusion. While a self-exclusion is active, your account will be inaccessible and no marketing communications will be sent to you. cas3 fully respects and supports any member's decision to self-exclude.

7 Privacy & Data Protection

Cas3 is committed to protecting the privacy and personal data of all members. Personal information you provide during registration and platform use is collected, stored, and processed in accordance with the cas3 Privacy Policy, which can be read in full on the Privacy Policy us.

In summary, cas3 uses your personal data solely for the following purposes:

• Account management and identity verification.
• Processing of deposits and withdrawals.
• Providing customer support.
• Sending service-related communications and promotions (subject to your preferences).
• Fulfilling legal compliance obligations.

Cas3 does not sell or share your personal data with third parties for marketing purposes without your consent. Your data is stored on servers protected with 256-bit SSL encryption.

8 Responsible Gaming

Cas3 takes its social responsibility seriously. We believe that casino games and Sports Betting should be enjoyable entertainment — not a source of financial stress or personal hardship.

8.1 Self-Control Tools

Cas3 provides the following tools to help members stay in control:

• Daily/Weekly/Monthly Deposit Limits: Set a maximum amount you can deposit within a given period.
• Loss Limits: Set a limit on the amount you can lose in a single session or over a specified period.
• Betting Limits: Set a maximum amount per single bet.
• Temporary Account Pause: Suspend access to your account for a period of 24 hours up to 6 months.
• Self-Exclusion: Close your account for a specified period or permanently.

All of these tools are accessible directly from your account settings without needing to contact customer support. For more information, visit the Responsible Gaming us.

9 Limitation of Liability

Cas3 provides its services on an "as is" basis and makes no guarantee that the platform will operate without interruption or error at all times. To the extent permitted by applicable law, cas3 shall not be liable for:

• Financial losses incurred as a result of gambling activity on the platform.
• Service disruptions caused by third parties or circumstances beyond cas3's control.
• Indirect, incidental, or consequential losses arising from use of the platform.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Financial decisions you make based on information available on the platform.

Cas3's maximum liability to any member under any circumstances is limited to the total net deposits made by that member in the 30 days preceding the claim.

10 Amendments to Terms & Governing Law

10.1 Right to Amend

Cas3 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform or notification to members via email.

We will endeavour to provide reasonable notice before any amendments come into effect, except in circumstances that require immediate action. It is your responsibility to review these Terms periodically to ensure you remain aware of the latest version. The "Updated" date at the top of this document indicates when the most recent amendment was made.

10.2 Continued Use as Acceptance

Continued use of the cas3 platform after an amendment to the Terms has been published will be considered your acceptance of the updated terms. If you do not agree with any amendment, you must cease using the platform and close your account.

10.3 Severability

If any provision of these Terms is found to be invalid, unenforceable, or in conflict with applicable law, that provision shall be deemed severed from these Terms, while the remaining provisions shall continue in full force and effect.

Glossary of Key Terms

The following are definitions of key terms used in this cas3 Terms & Conditions document for clarity: